GameDaze.com - Return Policy

Return Eligibility: Gamedaze.com accepts returns within 30 days of purchase. Products must be in brand new, unused, undamaged and in original sealed packaging to be eligible for return and full refund. We do not accept any returns after 30 days from date of purchase. Products which cannot be resealed are not eligible for return. Game Daze reserves the right to refuse a returned item if product has not been sold at Game Daze in the prior 30 days or if it does not meet the other conditions cited in this Return Policy.

Returns of the following items are not allowed under any circumstances. These are FINAL sales:

  • Opened items not sealed and/or not in original condition; played or used games
  • Clearance Items (applies to in-store purchases)
  • Role-Playing Games/RPG Books
  • CCGs (Collectible Card Games)
  • Miniature Collectible Games
  • Casino Tabletops & Layouts
  • Ouija Boards
  • Tarot Cards
  • Brainteasers & similar style puzzles
  • Pranks products
  • PlasmaCars
  • Magic products
  • Edible products
  • Jigsaw puzzles which have been opened. If a puzzle is missing pieces, it may be exchanged for the same puzzle if it is in stock, or the customer will need to contact the manufacturer to obtain replacement pieces.
  • Any products containing CD's, DVD's, or any electronic or battery-operated products. If such a product is defective and still under manufacturer warranty, the customer will need to contact the manufacturer directly for replacement. We will provide manufacturer's phone numbers to assist you in replacing defective merchandise.

Re-Stocking Fee: A restocking fee of up to 15% of the product's regular selling price may be charged to enable us to convert a product to re-saleable condition if the product is not fully in its original condition. Damaged, broken, or incomplete items are not eligible for a refund or exchange credit.

Refunds will be processed upon receipt of returned goods which meet the terms of our return policy. The refund amount will be equal to the actual price paid for the returned product, minus the actual shipping cost to have it originally shipped from Game Daze to its destination. The actual shipping cost may be different- and is usually higher than- the standard $6.95 charge for orders under $75, because we usually subsidize the actual cost to ship products via UPS. Therefore, your net refund will usually be different than the total originally paid on an order.

Game Daze is not responsible for any shipping or packaging costs incurred by the customer to return the product to us. We advise customers to use a reliable delivery service and to insure the product to protect against any losses. Refunds will not be done for any products which have been opened or arrived damaged. Please allow approximately 5 business days in transit, and up to 3 business days upon receipt of all required information, to process your refund.

Please note: As a security measure, we do not store credit card numbers for any completed transactions, so we will be unable to process your refund until we have that information. In order to process your refund most efficiently, please include your original order #, and your credit card number and expiration date. You can also call us to provide this information over the phone, or you can email it to info@gamedaze.com.